Frequently Asked Questions

How long is the warranty on my Lexus? 
New Lexus vehicles have a 4 year or 50,000 mile (whichever occurs first) bumper to bumper limited warranty.  This warranty excludes wear items such as brakes and tires.  It also includes a 6 year or 70,000 mile warranty on the drivetrain.  Lexus Certified Pre-owned vehicles are warranted for 3 years (from date of purchase) or 100,000 total miles shown on the odometer.

What do I have to do to keep my warranty in effect?
Simply have all routine scheduled maintenance completed.  If you have maintenance performed anywhere other than a Lexus dealerhip you should keep all of your receipts.

How often should I have my car serviced?
Lindsay Lexus recommends that you service your Lexus every 6 months or 5,000 miles, whichever comes first.

Do I need to make an appointment for service?
Yes, to make your service visit more convenient and save you time, an appointment is recommended.  You can make an appointment using our Service Appointment form on this website.

Is there a better time to service my vehicle if I'm willing to wait for it?
Yes, late mornings or early afternoons are typically not as busy.  Take advantage of our complimentary beverage bar, internet lounge or waiting areas with plasma TV's while you wait.

Are loaner vehicles available?
Yes, we maintain a fleet of Lexus loaner vehicles and have Enterprise Rental Cars on site to get you on your way.  These loaners are complimentary the first 24 hours for any regular maintenance.  We recommend calling 3-4 days ahead of time if a loaner is required.  If your vehicle is in our shop for a warranty item or waiting for parts, Lexus will assist with the loaner vehicle.  Complimentary loaners are not available for Collision Center repairs, but we have an on-site Enterprise office.  Check your insurance policy to see if you have rental coverage in the event of an accident.

What should I do if warning or engine lights come on?
Please call our Service department and they will advise you on the proper procedure.  If this occurs after hours, call 1-800-25-LEXUS (1-800-255-3987).